Certified in Passionate Retail Experts

  • Course level: Expert


Fee Structure

Online Registration

What Will I Learn?

  • By the end of this training course participants will be able to:
  •   Link what customer’s value to what successful retail agents need to be.
  •  Understand the importance of making a great first impression.
  •  Demonstrate body language that engages others.
  •  Understand that intensity comes from emotions.
  •  Develop different diffusing techniques for dealing with customers showing strong emotions.

Topics for this course

6 Lessons

Module 1

Customer Motivation
Chapter 2 Rapport Results

Module 2

Module 3

Download eBooks



  • The following documents required for admission.
  • Educational documents
  • CNIC/Passport Copy
  • Passport Size Picture
  • Experience letter in relevant field

Target Audience

  • Relevant qualification